Subject: Tech Support Candidate - DEEKSHA SRIVASTAVA
From: DEEKSHA SRIVASTAVA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 06:58:33 -0500

Tech Support
Test

Name

DEEKSHA
SRIVASTAVA

E-mail

[email-masked]

Phone Number

(+91) 9773824586

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Meerut

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Following things that I can see

1-) network connectivity

2-) i will check dns Or server load

3-) will also try to see that if problem is from my side or the other
end

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1-) will on the bluetooth on both devices- on
phone and speaker

2-)will pair the device by checking their names

What according to
you makes you a good candidate for customer service or technical support
job?

I have good communication skills and patience to listen so
that I can help . I know about computers and hardware so I will be able to first
understand the query or problem and then will be able to provide necessary
solution to it.

On a scale of 1 - 5 please rate your
fluency in spoken English

5