Subject: Tech Support Candidate - Shardendu Shubhranshu
From: Shardendu Shubhranshu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 02:21:40 -0500

| | Tech Support Test

Name | Shardendu Shubhranshu
E-mail | [email-masked]
Phone Number | (91) 9709502603
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Lan, wan, ip address etc

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Chack server address and it's typing correctly. Chack internet connection. Than try once again. If not working than pass this issue to senior who have more expertise in such issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Make your device on. Connect Bluetooth. Allow device to accept  Bluetooth device. Now enjoy it.
What according to you makes you a good candidate for customer service or technical support job? | I have tech network  understanding. Lan, ip, wan etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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