Subject: Arabic Language Test - Ehtasham Hasan
From: Ehtasham Hasan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 01:37:47 -0500

| | Foreign Language Screening Test

Name | Ehtasham Hasan    /  (91) 9818683951    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir' When You placed the order, our company shipped the on the same day and handed it over to the courier company. The courier tried to deliver you the order but unfortunately , your address was wrong as the courier company mentioned . So I humbly request you give me correct address please! Your order will be deliver you very soon. Thank you so much for contacting us.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Welcome you to purchase a TV cabinet from us. I am very sorry for your for your cabinet scratches . I am very glad to say you that you can place the for exchange. I humbly request you to go on our website and place an order for exchange please! Our employee will go your house and install a new TV cabinet in your house. Thank you so much for contacting us.

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