Subject: Arabic Language Test - Mohamed Mahmoud
From: Mohamed Mahmoud <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Mar 2022 14:11:14 -0500

| | Foreign Language Screening Test

Name | Mohamed Mahmoud     /  (0091) 7338258687    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

the delivery agent arrived at your address that you entered in the application incorrectly, please update your correct address in the application,  to deliver your order

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer
your request is now under processing, and you will be contacted by the company&amp;#039;s team as soon as possible.

Thank you

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