Subject: Tech Support Candidate - Pranshu Bharadwaj
From: Pranshu Bharadwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Mar 2022 07:22:23 -0500

Tech Support
Test

Name

Pranshu
Bharadwaj

E-mail

[email-masked]

Phone Number

(+91) 8527038678

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Dwarka, New Delhi

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
SQL basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Indus Valley Partners

FIX
analyst

October , 2016

31000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

use website checker->use ping checker->run
diagnostics

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

open bluetooth in mobile-> scroll & see
for the available device name-> and touch to connect the bluetooth speaker
from that.

What according to you makes you a good candidate
for customer service or technical support job?

an
experience in MNC, enormous stress-bearing capability & humbleness thereby
maintaining good work-culture, team-spirit, good work-ethics, curiosity to learn
more and satisfy my teammates, company & client through
service.

On a scale of 1 - 5 please rate your fluency in
spoken English

4