Subject: Tech Support Candidate - Rajat Tomar
From: Rajat Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Mar 2022 01:37:29 -0500

| | Tech Support Test

Name | Rajat Tomar
E-mail | [email-masked]
Phone Number | (+91) 8126733573
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mayur vihar phase 1
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Close all the other tabs and apps
2-Restart chrome
3-Check for malware
4-Open the page in another browser
5-Fix network issues and report website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- turn on the Bluetooth speaker first.

2- now turn on your phone's Bluetooth.
3- now all the nearby Bluetooth devices that are active in the region will appear on your mobile screen.
4- select the Bluetooth speaker name and click on pair button

What according to you makes you a good candidate for customer service or technical support job? | I think my communication skills and my flexible nature suits the profile  given for this job. Also I have great problem solving skills which I think would be very helpfull in this field.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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