Subject: Tech Support Candidate - Madamshetty anilkumar
From: Madamshetty anilkumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Mar 2022 03:47:47 -0500

Tech Support
Test

Name

Madamshetty
anilkumar

E-mail

[email-masked]

Phone Number

(+91) 8555953796

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

rmsi

gis engineering

12/03/2022

18200

Previous Employer 1

iic technology

2d gis

4/05/2021

12000

Previous Employer 2

sumadhura acropolis

site
engineering

2/02/2019

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1)REFRESH THE PAGE

2)MAKE SURE JAVASCRIPT IS ENABLED

3)MAKE SURE COOKIES ENABLED

4)CLEAR YOUR CACHE AND COOKIES

5)MAKE SURE YOUR WEB BROWSER IS UP TO DATE

6)RESTART YOUR WEB BROWSER

7)TRY A DIFFERENT WEB BROWSER

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1)SWIPE
DOWN FROM THE TOP OF THE SCREEN

2)TOUCH AND HOLD BLUETOOTH

3)TAP PAIR NEW DEVICE IF YOU DON'T FIND PAIR NEW DEVICE, CHECK UNDER "AVAILABLE
DEVICES" OR TAP MORE . REFRESH.

4)TAPE THE NAME OF THE BLUETOOTH DEVICE YOU WANT TO PAIR WITH YOUR DEVICE

5)FOLLOW ANY ON SCREEN INSTRUCTIONS.

What according to
you makes you a good candidate for customer service or technical support
job?

CUSTOMER SERVICE REPRESENTATIVES ARE THE FIRST POINT OF
CONTACH FOR YOUR CUSTOMERS,ACTING AS THE FACE OF YOUR COMPANY AND DRIVING
LOYALITY,RETENTION AND ACQUISITION.ASK THE CRITICAL QUESTION TO GAUGE A
CANDIDATE'S COMMITMENT TO THE ROLE AND GAIN INSIGHTS ABOUT THEIR CUSTOMER
SERVICE PHILOSOPHY.

On a scale of 1 - 5 please rate your
fluency in spoken English

3