Subject: Tech Support Candidate - Tirthpal Verma
From: Tirthpal Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Mar 2022 03:24:40 -0500

Tech Support
Test

Name

Tirthpal
Verma

E-mail

[email-masked]

Phone Number

(91) 9131349773

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Pune , Maharastra

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

Previous Employer 1

na

Previous
Employer 2

na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

In This situation ,

first i check the internet connection if the internet is working properly than
restart the browser and than after that i do below steps:

1. Sometimes when we load a site, things just don't work ,first thing i try is
simply reloading the page.

2. if this thing is not work so after that i clear cache and cookies.

3. If i am using a very old version of web browser then update my web browser to
latest version.

4.if the above steps are not working than i will check Unblock the Blocked
Websites in the browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn
Bluetooth on in both devices than

1: Pair a Bluetooth accessory

2: Connect

What according to you makes you a good candidate
for customer service or technical support job?

i give
Attention to the details and high concentration. and i have a logical mind and
must be willing to learn continuously

On a scale of 1 - 5
please rate your fluency in spoken English

3