Subject: Tech Support Candidate - sachin gangwar
From: sachin gangwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Mar 2022 03:43:01 -0500

Tech Support
Test

Name

sachin
gangwar

E-mail

[email-masked]

Phone Number

(+91) 7652018079

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

gurugram

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

karamtara engineering pvt. ltd.

L1 technical support

11 months
12days

12000

Previous Employer 1

karamtara engineering pvt.
ltd.

L1
technical support

11months 12 days

12000

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

first
check internet connection

if internet is working, then check the  hosts file if there is entry of this
website so we should remove it.

or else if there is any firewall rule is enable which is blocking this site, we
should allow it to firewall.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

firstly,
Bluetooth connection is ON in the mobile

search the nearby device which is also have Bluetooth mode ON

click the available device or device name of your speaker

send request to pair the speaker to mobile

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication skills

excellent Technical knowledge

Learning capabilities

Update yourself with the technology

On a scale of 1 - 5 please rate your fluency in
spoken English

3