Subject: Tech Support Candidate - Arpit Arpit chauhan
From: Arpit Arpit chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 1 Mar 2022 01:36:32 -0500

| | Tech Support Test

Name | Arpit Arpit chauhan
E-mail | [email-masked]
Phone Number | (201306) 9911082921
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jagat farm
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Laptop , iphones

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Noida international university | IT Executive | Till now | 24 (inhand)
Previous Employer 1 | Greater noida institute of technology | IT incharge | 2021 | 18 (inhand)
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i have to check my internet connection.
If my internet connection is working then i will check another site because some time sites dosnt work .
And then refresh (www.ndtv.com) again

Please list the steps to connect a Bluetooth speaker to your mobile phone. | At first we have to open the bluetooth of speakers and then search the name of the device in our mobile and the clik of the device name .
What according to you makes you a good candidate for customer service or technical support job? | My knowledge and experience of 4 year in this field .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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