Subject: Tech Support Candidate - Mayank .
From: Mayank . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Feb 2022 05:01:15 -0500

| | Tech Support Test

Name | Mayank .
E-mail | [email-masked]
Phone Number | (78170) 68572
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will try to check my internet connection and then I'll  refresh the page and reload it...Even if the same problem is been arising then I will close that current browser window and will again try to access that page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all turn on the blutooth of both devices i.e. Blootooth speaker and mobile phone.. Then in second step go to Mobile phone's blutooth setting and pair a new device.. In third step the speaker's blutooth name will be appeared on mobile phone's screen and then connect by tapping that name... Hence by all the above given steps we can connect a blutooth speaker to Mobile phone
What according to you makes you a good candidate for customer service or technical support job? | I am a student of B.Tech final sem in Computer science and engineering, so I have all the enough knowledge related to computers and networking.. I can also handle the software glitches.. second I am proficient in English language hence I can be a best communicator and can do great job for this post.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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