Subject: Tech Support Candidate - Mohd furquan Ansari
From: Mohd furquan Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Feb 2022 12:16:20 -0500

Tech Support
Test

Name

Mohd
furquan Ansari

E-mail

[email-masked]

Phone Number

(110048) 7238862550

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Interlink system info pvt ltd

Costumer support

24000

Previous Employer 1

Vansh technology

Desktop
support

12000

Previous Employer 2

Mulakatul alhasoob

Computer
engineer

40000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First i will check it may be block due to
firewall so try to connect with different network it can be hotspot.and in
second step will check to open in other browser. I will also check by command
tracert ndtv.com.after that reset browser history and run command ipconfig
/flushdns. It should be work.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First open the bluetooth in mobile and switch
on speaker and set mode bluetooth after that search speaker device in bluetooth
then connect it.

What according to you makes you a
good candidate for customer service or technical support job?

According to me I have good experience in it field in all type
of os and devices so these thing makes me good canditate for costumer support
job.

On a scale of 1 - 5 please rate your fluency in
spoken English

3