Subject: Tech Support Candidate - Bobba Srihari Bobba
From: Bobba Srihari Bobba <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Feb 2022 03:42:14 -0500

| | Tech Support Test

Name | Bobba Srihari Bobba
E-mail | [email-masked]
Phone Number | (+91) 8888112092
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chittoor , Andrapradesh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nielsen sports India private limited | Incident Manager | Feb 15/2022 | 28000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will make a trouble shooting call with concern team and I will do root case analysis and keep on touch with web maintenance team and I will try to resolve problem as soon as possible and also I will make a note on problem occurs way
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth and 1st pair bluetooth device to my mobile and then I will acess
What according to you makes you a good candidate for customer service or technical support job? | Polite conversation and understanding explanation is the main key steps to inters with customers
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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