Subject: Tech Support Candidate - Abhishek kumar vishen
From: Abhishek kumar vishen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Feb 2022 01:37:32 -0500

Tech Support
Test

Name

Abhishek
kumar vishen

E-mail

[email-masked]

Phone Number

(802301) 7004133982

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bhojpur bihar

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking -
basic
programming

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all :-

1-Restart my device.

2-check my internet connection is working or not.

3-Open a new tab and check to see if i can load another website loke cricket.com
or facebook.com.

4-check if the website is doen for everybody or just me.

4-And then launch another browser like internet explorer and try to open the
site i were having problems with.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

first of
all

1- Steps to connect bluetooth speaker

2-Put the speaker in pairing mode

3-Switch on bluetooth on mobile phone.

4-Wait for the phone to connect

5-Connect and play music.

What according to you makes you a
good candidate for customer service or technical support job?

Its make other candidate to collect the information about what
it is for example what is company about and the address of the company ,how many
branches are there they need informative from customer services .

On a
scale of 1 - 5 please rate your fluency in spoken English

4