Subject: Tech Support Candidate - Sarthak Wadhani
From: Sarthak Wadhani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Feb 2022 00:24:42 -0500

Tech Support
Test

Name

Sarthak
Wadhani

E-mail

[email-masked]

Phone Number

(+91) 8860068299

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Data is good

Devops content creator

28 feb

20000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. I will check for the Internet connection.

2. I will re-connect.

3. I will again plug in the wires and restart the wifi.

4. In the last will call and discuss with the internet Provider.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. first we need to turn on the speaker and then turn on the
Bluetooth of our mobile phone.

2. next we need to search for devices using the mobile and click on connect and
in the end we need to click on pair and it's done we are connected.

What
according to you makes you a good candidate for customer service or technical
support job?

1. I have patience and I am a good listener.

2. I know how to deal with and discuss issues with people.

3. I think I am also good at giving advice and providing solutions to the
people.

On a scale of 1 - 5 please rate your fluency in
spoken English

5