Subject: Tech Support Candidate - Sahil Ahuja
From: Sahil Ahuja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Feb 2022 12:11:06 -0500

Tech Support
Test

Name

Sahil
Ahuja

E-mail

[email-masked]

Phone Number

(91) 7982027880

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

East delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Mainly coding languages C,
C++ , python, sql

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Global logic

Data analyst

Current

18,000 per
month

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Click on padlock icon in the address bar to see
that whether chrome has blocked some part of pages that are not secured,

Clear all the cookies and cache from the drop down and try opening that
again.

If that does not work try opening that in another browser, Either connection was
interrupted or it has been timed out.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Put the
speaker in pairing mode,

Switch on bluetooth of mobile phone,

Tap on speaker name on your phone,

Wait on phone to connect and enjoy playing music.

What according to
you makes you a good candidate for customer service or technical support
job?

I'm a good listener, problem solver, helpful, team builder and
know how to engage the people well.

On a scale of 1 - 5
please rate your fluency in spoken English

4