Subject: Tech Support Candidate - Amitkant dubey
From: Amitkant dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Feb 2022 00:30:59 -0500

Tech Support
Test

Name

Amitkant
dubey

E-mail

[email-masked]

Phone Number

(+91) 963916424

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware -
Basic
outlook,compliance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

HCL TECHNOLOGIES

TECHNICAL SUPPORT
ENGINEER

15FEB.

14600

Previous Employer 1

ENERGY AND FIRE

TECHNICAL
SUPPORT ENGINEER

23 NOV.

14500

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check internet connection.

2. Check proxy option.

3.Open GP option then click on administrator then click on window then click
internet explorer then click security jone then add the th URL fie which you can
wants to acces

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. click on power on button of speaker.

2. on the bluetooth in your mobile.

3. click on search option.

4. sectect the speaker which you want to connect.

What according to
you makes you a good candidate for customer service or technical support
job?

Tell him when he wll joine this job his  technical skils wiil
improve

On a scale of 1 - 5 please rate your fluency in
spoken English

4