Subject: Tech Support Candidate - Bikash Das
From: Bikash Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Feb 2022 08:43:56 -0500

| | Tech Support Test

Name | Bikash Das
E-mail | [email-masked]
Phone Number | (+91) 9888901485
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | TEZPUR Assam
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Sql

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check it by opening a new tab.
Second if the first case will not work I will try to change the web browser.
Third if it works in another browser then I will check the error browser by clearing the cache and cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First: I have to pair the bluetooth speaker with phone.
Second: To do so I have to switch on bluetooth on mobile phone.
Third: Wait for the connection after that play the music.

What according to you makes you a good candidate for customer service or technical support job?

According to me a candidate should be friendly in nature, he should be approchable and cooperative.
He can deliver the necessary requirements made by the customer, precise in action while solving an issue of a customer.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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