Subject: Tech Support Candidate - Amitkant Dubey
From: Amitkant Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Feb 2022 08:20:20 -0500

Tech Support
Test

Name

Amitkant
Dubey

E-mail

[email-masked]

Phone Number

(283102) 9639164024

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Compliance,

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

HCL

Desktop support engineer

15 Feb

11000

Previous
Employer 1

Energy and fire

Tecnical support engineer

23
Nov

12000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. We
will check internet connection.

2.Then we will check proxy server.

3 If there is no issue we will open group policy through run as administrator
then go to template then click on window option then click on IE then click on
security jone then we will add file trusted.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Power on
speaker.

2. Press the Bluetooth in speaker

3. Open Bluetooth in mobile phone.

4. Click on search option.

5.Then click on Device name which you want to connect with
Bluetooth.

What according to you makes you a good candidate
for customer service or technical support job?

We will
tell the benefits to customer

On a scale of 1 - 5 please rate your
fluency in spoken English

4