Subject: Tech Support Candidate - Ajeetpati Tripathi
From: Ajeetpati Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Feb 2022 04:07:16 -0500

Tech Support
Test

Name

Ajeetpati
Tripathi

E-mail

[email-masked]

Phone Number

(+91) 8840790416

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

At present i live in my home town in Gorakhpur but i can
relocate as company policy.

Which best describes your Technical
Support capabilities

I don't have experience or skills for
Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Na

Na

Previous Employer 1

NA

Na

Na

Previous
Employer 2

NA

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Frist of all i would like to check my data
connection that i am properly connected to data Network .if the problem is
solved the browser is open and if not then i would like to check the my system
application is properly up to dated or not then i clear the cache and then open
the browser.i think that problem is solved if not then i restart the
computer.that steps i would take to fix that problem.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First of
all i open the blutooth speaker turn on and then in my mobile phone i go to the
phone settings and go to the Bluetooth settings turn on then scan here i clear
see that Bluetooth speaker name then click on it now it is pair on and now my
device is connected to the Bluetooth speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

I'm graduate mechanical engineering student and in my college
days we have learnt that many technical support like how to communicate with
professional and any problem solving skills that make me a good technical
advisor.

On a scale of 1 - 5 please rate your fluency in
spoken English

3