Subject: Tech Support Candidate - LUCKY GAUR
From: LUCKY GAUR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Feb 2022 01:28:27 -0500

| | Tech Support Test

Name | LUCKY GAUR
E-mail | [email-masked]
Phone Number | (91) 7011822835
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with
2) make sure the internet connection work
3)check for the website is it just down for me or everyone
4)try to clear cache of your browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)turn on the bluetooth speaker
2) Turn on bluetooth on your mobile phone
3) on mobile bluetooth option click on  pair new device/ available device
4)after that just click on the bluetooth device name and then its connected

What according to you makes you a good candidate for customer service or technical support job? | as i am a engineering so i know most of the technical solutions
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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