Subject: Tech Support Candidate - Chirag Gill
From: Chirag Gill <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Feb 2022 01:14:50 -0500

Tech Support
Test

Name

Chirag
Gill

E-mail

[email-masked]

Phone Number

(+91) 9050110997

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Rohtak haryana

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking -
advance
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Infosys

System engineer

15 December
2021

28

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1. Refresh the page

2.check the java script

3.accept all the cookies

4.make sure browser is updated

5.switch to another browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Swipe
down from the top of the screen

2. Press the Bluetooth option and open it

3. Pair with the devices available on to it and search for your speaker name

4. Tap on to that for the connection

What according to
you makes you a good candidate for customer service or technical support
job?

Understanding the problem and try to give them the solution in
an easy form

On a scale of 1 - 5 please rate your fluency in
spoken English

5