Subject: Tech Support Candidate - RAJAT VOHRA
From: RAJAT VOHRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Feb 2022 11:58:42 -0500

Tech Support
Test

Name

RAJAT
VOHRA

E-mail

[email-masked]

Phone Number

(110074) Chhattarpur

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Chhattarpur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

British Council

Operation Executive

31 Dec
21

30000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i will check my internet
connection,either it is working properly or not .

Secondly will check the ethernet cable or Jack RJ-45 which is connected in
router through cable.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Switch On
the bluetooth mode in android & then search for the device which i want to
connect then select that name of the device & press okay button it will take
few moment to connect after that it will connect you can play the music or
whatever you want to play.

What according to you makes you a
good candidate for customer service or technical support job?

Way of talking should be proper polite & attractive &
most important control on yourself.

On a scale of 1 - 5
please rate your fluency in spoken English

4