Subject: Tech Support Candidate - Kartik Yadav
From: Kartik Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Feb 2022 11:29:31 -0500

Tech Support
Test

Name

Kartik
Yadav

E-mail

[email-masked]

Phone Number

(91) 9425888668

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Currently in my hometown Seoni Madhya Pradesh

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Basic computer

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First, I refresh the page and if this is not
working . I again type the web address in new web page and try to check the
address is correct or not also check the Internet connectivity sometimes it is
also a cause of error. Also delete the previous history of this page and all of
these steps not working. Then I use trouble shooting Windows option.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

I don't have Bluetooth speaker. So I have no
idea

But in future I have then I will try to connect the Bluetooth speaker by using
instructions which is on box of speakers. If this working is not working then
try to use Google option.

What according to you makes you a
good candidate for customer service or technical support job?

One of my good quality is research or search and solutions
finding.

If the customer have some issues then I will try my best to solve customer
problem.

On a scale of 1 - 5 please rate your fluency in
spoken English

3