Subject: Tech Support Candidate - sourav Rana
From: sourav Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Feb 2022 10:59:27 -0500

Tech Support
Test

Name

sourav
Rana

E-mail

[email-masked]

Phone Number

(126102) 7988287249

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

jind

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Dwelling Star Developer

Network Audit

Currently

23000

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Make sure my internet connection is good.

2. Check if the website is down or not.

3. Restart my computer.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Connect
my Bluetooth speaker to the supply.

2. Turn on my mobile Bluetooth.

3. Check the available device.

4. Connect my Bluetooth speaker to my mobile by clicking the name of Bluetooth
speaker in available device.

What according to you makes you a
good candidate for customer service or technical support job?

I have a good problem solving technics.

On a
scale of 1 - 5 please rate your fluency in spoken English

4