Subject: Tech Support Candidate - PRABHDEEP SINGH TANEJA
From: PRABHDEEP SINGH TANEJA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Feb 2022 10:42:11 -0500

| | Tech Support Test

Name | PRABHDEEP SINGH TANEJA
E-mail | [email-masked]
Phone Number | (+91) 7982195346
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | GURGAON
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

ping the website and if we are connected to a server.
I will clear cache and cookie.
and it should work.
sometimes sessions are not ended to end those session we have to clear chache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first we will switch on the Bluetooth speaker and put the speaker in pairing mode.
then go to my phone settings and find the option bluetooth, open it and click on the option pair new device and connect to the speaker.

What according to you makes you a good candidate for customer service or technical support job? | I have technical skills, and i i dont know anything i find the solution and solve the problem. beacause i beleive im a go getter
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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