Subject: Tech Support Candidate - laxmi kumar sah
From: laxmi kumar sah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Feb 2022 03:17:37 -0500

Tech Support
Test

Name

laxmi kumar
sah

E-mail

[email-masked]

Phone Number

(110076) 7338264956

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sarita Vihar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Webhelp India pvt ltd

Contact Centre
Associate

1 month notice period

21175

Previous
Employer 1

CMS IT

L1 trainee Engineer

Previous
Employer 2

Blackbuck india pvt ltd

sales

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Try another browser.

2. If you're using Firefox or Chrome

then try Internet Explorer.

3. Use the IP address 192.168.0.1 Alter that your host file type and Check to
see if you've blocked the site.

4. Change your DNS server.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step1: open
bluetooth to your phone

Step2: Turn on your Bluetooth Speaker

Step3: Select your device and press on your device and click connect.

step4: you will get notification your device is connected.

What
according to you makes you a good candidate for customer service or technical
support job?

product knowledge. ...

On a scale of 1 - 5 please rate your fluency in
spoken English

4