Subject: Tech Support Candidate - Mohit Mohit
From: Mohit Mohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Feb 2022 02:08:07 -0500

Tech Support
Test

Name

Mohit
Mohit

E-mail

[email-masked]

Phone Number

(152107) 9646902284

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurugram

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Inknowtech pvt ltd

Network support
Engineer

3 March

13652

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly i check the Internet connectivity if
still not worked then i clear the browser history & restart the
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1 Need to enable blutooth option

2 Then pair with Bluetooth speaker

3 When paired speaker will connect with phone

What according to
you makes you a good candidate for customer service or technical support
job?

First need to Listen customer concern & provide Timely
support to the customer.

On a scale of 1 - 5 please rate your
fluency in spoken English

3