Subject: Tech Support Candidate - Prakash kumar Sahoo
From: Prakash kumar Sahoo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Feb 2022 03:38:57 -0500

Tech Support
Test

Name

Prakash
kumar Sahoo

E-mail

[email-masked]

Phone Number

(91) 7683993437

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Bhubansewar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Restart My Device.

2.Make Sure the Internet Connection Works.

3.Check if the Website is Down for Everybody or Just Me.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device,

check under "Available devices" or tap More and

Refresh.

4.Tap the name of the Bluetooth device you want to

pair with your device.

5. Finally connected.

What according to you makes you a
good candidate for customer service or technical support job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

4