Subject: Tech Support Candidate - MD NAUSHAD ANSARI
From: MD NAUSHAD ANSARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Feb 2022 01:28:15 -0500

Tech Support
Test

Name

MD NAUSHAD
ANSARI

E-mail

[email-masked]

Phone Number

(+91) 7903889015

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

dhanbad jharkhand

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Teleperformance Global
Services Pvt

Technical Support Depertment

23/10/2021

21000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Ans:1.First, let's figure out where the problem
is

2.The problem only happens with certain

websites

3.Try clearing Firefox's cookies and cache

4.The website loads but doesn't work

properly

5.The problem only happens on a secure

(https) website

6.The problem only happens in Firefox

7.The problem happens in all web browsers

Other, less common problems

And accordingly check all above possibilities, and fixed it that
problem

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

step1: power on bluetooth  speaker.

step2: activate a bluetooth option whichis in ur

phone.

step3: search bluetooth seaker link in ur phone

bluetooth search bar.

step4: if u got the link then connect that and ur

bluethooth speaker with ur phone.

What according to
you makes you a good candidate for customer service or technical support
job?

Because i have a good knowledge about technical, and already
worked about it, i'm enthusiastic personality,and totaly focused about my
work.

On a scale of 1 - 5 please rate your fluency in
spoken English

3