Subject: Tech Support Candidate - Sahitya Tiwari
From: Sahitya Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Feb 2022 06:22:05 -0500

| | Tech Support Test

Name | Sahitya Tiwari
E-mail | [email-masked]
Phone Number | (+91) 7503077903
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nangloi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vaco Binary semantics | Associate analyst | 10/June/2021 |
Previous Employer 1 | N/a | | |
Previous Employer 2 | N/a | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear the cache and cookies from the history to remove the error.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Start the Bluetooth of speaker.
Open the Bluetooth devices in mobile.
Select the correct name and then pair.

What according to you makes you a good candidate for customer service or technical support job? | Listening the customers the problem and solving them on the first interaction is my priority to this profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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