Subject: Tech Support Candidate - Adil Ahmad
From: Adil Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Feb 2022 09:29:40 -0500

| | Tech Support Test

Name | Adil Ahmad
E-mail | [email-masked]
Phone Number | (+91) 8084680766
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Okhla New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | IBA Crafts Pvt. Ltd | E-commerce Executive | 31st December 2016 | 12000
Previous Employer 2 | Al Daajan Holding | Computer Operator | November 2021 | 2550 SAR

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Many basic problems can be solved simply by restarting your device.
Please check your internet connectivity.
You please refresh the web page.
Make sure JavaScript in enabled.
Clear your cache and cookies.
Make sure your web browser is up to
date.
Restart your web browser.
Try a different web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Make sure Bluetooth is turned on.
Touch and hold Bluetooth .
In the list of paired devices, tap a paired but unconnected device.
When your phone and the Bluetooth device are connected, the device shows as "Connected."

What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |