Subject: Tech Support Candidate - Abisheik P
From: Abisheik P <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Feb 2022 07:35:11 -0500

| | Tech Support Test

Name | Abisheik P
E-mail | [email-masked]
Phone Number | (+91) 9566762547
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
ccna

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | wipro | Noc engineer | | 33,000
Previous Employer 1 | CSS CORP | Network engineer | 2021 | 24,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Hi team ,

i got the some error in my window.please clear the issues.

I attached screenshot also for this error.

Its urgent for me so please resolve quickly.

Thanks for your support team

its resolved now

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First switch on the Bluetooth in your mobile.
next you Power on the speaker.
after your devices show the bluetooth name.
you click on that name its connected.

What according to you makes you a good candidate for customer service or technical support job? | Have a good technical knowledge.always be cool because all customers not same.Mainly have a self confidence iys promote that person.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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