Subject: Tech Support Candidate - Satyam Singh
From: Satyam Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Feb 2022 07:04:08 -0500

Tech Support
Test

Name

Satyam
Singh

E-mail

[email-masked]

Phone Number

(91) 7905334845

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Globtier infotech Pvt Ltd

Application support

5 jan

15000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Open your browser. In the address bar at the
top, type in , then push Enter or Return.

2. Make sure search results load properly.

3.If searching doesn't work, then there's reason to believe that you're not
connected to the Internet. Fix the connection issue before proceeding. Or any
other privacy

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all open bluetooth of both sides. And
pairing the device . And then connect.

What according to
you makes you a good candidate for customer service or technical support
job?

As iam professional of technical support and I have also done
BCA (Bachelor of computer application).

On a scale of 1 - 5 please rate your fluency in
spoken English

4