Subject: Tech Support Candidate - SUSHIL KUMAR
From: SUSHIL KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Feb 2022 10:31:08 -0500

| | Tech Support Test

Name | SUSHIL KUMAR
E-mail | [email-masked]
Phone Number | (+91) 8755898542
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | DIST. MORADABAD UP 244001
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | TECH MAHINDRA LTD | NOIDA | 5 January 2022 | 18000
Previous Employer 2 | SAINIK LIFESTYLE PRIVATE LIMITED | MORADABAD | 2021 | 16000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The reason why Chrome is not loading pages may be down to something as simple as unstable or lost internet connection. Ensure that you have an active data plan, and restart your internet connection. Also, try loading other browsers and apps.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Finally Bluetooth Speeder will connect with mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | communication skills and problems solving of customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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