Subject: Tech Support Candidate - Raghav Narula
From: Raghav Narula <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Feb 2022 04:29:04 -0500

| | Tech Support Test

Name | Raghav Narula
E-mail | [email-masked]
Phone Number | (91) 9999071337
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon development centre | CSA | Working | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear the cache and will open the website again .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 ) make sure Bluetooth speaker is turned on
2) go to settings
3) click on Bluetooth
4)turn on Bluetooth and check for available device
5 ) select the device and click on pair

What according to you makes you a good candidate for customer service or technical support job? | I have been working in Amazon for almost 19 months now as a over the call customer service representative for North America,  Canada and UK
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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