Subject: Tech Support Candidate - Himanshu Kumar
From: Himanshu Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Feb 2022 10:24:08 -0500

| | Tech Support Test

Name | Himanshu Kumar
E-mail | [email-masked]
Phone Number | (91) 9717428509
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mynd Solution | Operator | 2012 | 1200
Previous Employer 1 | Decathlon | Sales manager | 2017 | 25000
Previous Employer 2 | Wonder wood | Sales manager | 2019 | 25000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Have to refresh first. If it doesn't happen even after refreshing then you have to disconnect of internet then re connect of internet.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen
.Touch and hold Bluetooth
.Tap Pair new device.
If you don't find Pair new device,
check under "Available devices" or tap More.
Refresh.
Tap the name of the Bluetooth device you want to pair with your device.Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | “I applied to your company because your team is making life easier and more enjoyable for millions of people. The scale of your work is tremendous, and I feel like my work here can have a real positive impact. I also love the company culture and how there’s a focus on teamwork and collaboration.”
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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