Subject: Tech Support Candidate - Praveen Bhati
From: Praveen Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Feb 2022 06:32:58 -0500

Tech Support
Test

Name

Praveen
Bhati

E-mail

[email-masked]

Phone Number

(+91) 9310211401

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Greater Noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic
Hardware
- Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

M/S Bhagwat
Construction

Site engineer

24 nov 2021

27000

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Close other tabs , extension

2. Restart browser

3. Restart the computer

4. Check for malware

5. Fix network issue

6. Uninstall and reinstall the browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly
turn on the speaker and adjust it to bluetooth mode , now open the bluetooth of
mobile phone and search for the new device and then click on the bluetooth name
and pair the device.

What according to you makes you a
good candidate for customer service or technical support job?

Customer First" is a mantra for any Organisation to suceed in
its business. I follow this mantra.  Being responsive with positive attitue,
taking accountability & ownership, understanding Customer issues as a
partner and providing proactive cost effective and best solutions towards the
problems before the Customer realizes would definitely differentiate you from
others.

On a scale of 1 - 5 please rate your fluency in
spoken English

3