Subject: Tech Support Candidate - Suraj Singh Rawat
From: Suraj Singh Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Feb 2022 07:16:08 -0500

| | Tech Support Test

Name | Suraj Singh Rawat
E-mail | [email-masked]
Phone Number | (110092) 9634833639
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Manglam near mother dairy
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Opo085577 | Sme | Na | 22k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Ctl+shift+dlt clear all the history cookies and cache.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I have to turn on the Bluetooth of both device speaker and mobile phone and after that i have to pair with my phone to speaker device
What according to you makes you a good candidate for customer service or technical support job? | Honest, Time Puntucal, quick learner, etc
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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