Subject: Tech Support Candidate - SURENDER U
From: SURENDER U <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 28 Jan 2022 00:16:40 -0500

| | Tech Support Test

Name | SURENDER U
E-mail | [email-masked]
Phone Number | (91) 8838490125
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | tamilnadu
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | tamilnetworks | desktop and network engineering | 25-2-2021 | 26000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1. I will check the internet is connected or not if the internet is connected then should check the browser is running correct or not is its correct then check is there any restriction is there for the website or not if every think is ok then then ill retart the system once and ill check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.switch on the Bluetooth speaker
2.on the Bluetooth setting in phone
3.scan the Bluetooth name of the speaker on mobile phone
4.after scanning it shows the Bluetooth speaker name then you can pair the Bluetooth speak to the phone

What according to you makes you a good candidate for customer service or technical support job? | according to me I can do work with my full hearted and I love this job, if a person did a job with love then he is really a good candidate for the job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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