Subject: Tech Support Candidate - Anshul Kumar
From: Anshul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Jan 2022 00:15:36 -0500

Tech Support
Test

Name

Anshul
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9654909466

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

*clear cache memory

*Restart the internet browser.

If in case the error still persist:

*Check the internet connectivity,

*Reboot the router

*Check the internet connection

*Retry reloading the webpage

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

*toggle on
bluetooth speaker

*Make the mobile device visible to nearby devices

*Punch in the pairing id

*Connection established

What according to you makes you a
good candidate for customer service or technical support job?

In my knowledge, my technical skills are already pretty good.
With proper training, my skills would be polished further and i would be a
better employee at technical customer service.

On a scale of 1 - 5
please rate your fluency in spoken English

4