Subject: Tech Support Candidate - Sachin Bhati
From: Sachin Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Jan 2022 01:40:25 -0500

Tech Support
Test

Name

Sachin
Bhati

E-mail

[email-masked]

Phone Number

(110084) 9958160762

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Centra district

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

VIVOMOBILEINDIAPVTLT

Engineer 2

When I
wish

33000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, I will check connection with
internet,

then internet is working or not,

Or else delete cache memory of the brower

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Switch on bluetooths of both the devices',

in phones setting, will try to find name of Bluetooth speaker to set up a
connection.

Confirm the connection from my phone to the pop up message for connection

What according to you makes you a good candidate
for customer service or technical support job?

I love to
solve problems because that teaches most.

On a scale of 1 - 5
please rate your fluency in spoken English

4