Subject: Tech Support Candidate - Palvisha Thakur
From: Palvisha Thakur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Jan 2022 02:06:22 -0500

Tech Support
Test

Name

Palvisha
Thakur

E-mail

[email-masked]

Phone Number

(62392) 32886

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Zirakpur

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Linux

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Not working

Previous Employer 1

Capgemini

L1
support

Feb 2021

4

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page make sure JavaScript is enabled
make sure cookies are enabled clear your cache and cookies restart your web
browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put speaker in pairing mode switch on Bluetooth
on mobile phone wait for phone to connect connect and play music

What
according to you makes you a good candidate for customer service or technical
support job?

Tendency to be friendly tendency to strive
perpection

On a scale of 1 - 5 please rate your fluency in
spoken English

4