Subject: Tech Support Candidate - Richi Munshi
From: Richi Munshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Jan 2022 06:02:06 -0500

Tech Support
Test

Name

Richi
Munshi

E-mail

[email-masked]

Phone Number

(+91) MCQ with 20 Questions,

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gs1india

Technical support

3 April 2022

18
thousand

Previous Employer 1

Lenskart

Desktop
Engineer

1- jan - 2023

20 thounsand

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1- Open the link

2 - simple it show case the no error

3 - if it showcase any  error -  1 - system the access the tab as link (2 -
which update it on + 3 -take up new show to ( like COVID report , wealth
problem ,etc

+  (-  3 - Disadvantages is it will take lot's of interest gb to update - 4 -
unwanted adventure keep coming + 5 - due this ( unwanted cookies will download
(- 6 -  full-  fill system memory or database and -7 -  simple link to hack
the system ) - 8 - different more good or bad problem can be accessed.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put your Bluetooth device in pairing mode by
pressing and holding the Power button or Pairing button.

iPhone: Go to Settings > Bluetooth > Other devices. Tap the device to
connect.

Android: Go to Settings > Connected devices > Bluetooth. Select Pair new
device and then tap the speaker's name.

What according to
you makes you a good candidate for customer service or technical support
job?

The ideal candidate tends to be passionate about their work
and get a lot of enjoyment and pleasure out of it. Reliability: Tendency to
behave in an uncompromising and consistently honest, moral, and ethical
manner.

On a scale of 1 - 5 please rate your fluency in
spoken English

4