Subject: Tech Support Candidate - Diya Bakshi
From: Diya Bakshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 Jan 2022 13:18:53 -0500

Tech Support
Test

Name

Diya
Bakshi

E-mail

[email-masked]

Phone Number

(+91) 8700829738

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gaziabaad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
check out  my connection error to for that troubleshoot

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

First i will open the Bluetooth speakers  and turn it to the
bluetooth mode and after then will connect my phone’s bluetooth with the
bluetooth speaker .

What according to you makes you a
good candidate for customer service or technical support job?

I am having good communication skills and convincing
skills

On a scale of 1 - 5 please rate your fluency in
spoken English

4