Subject: Tech Support Candidate - Chiranjiwi Kumar
From: Chiranjiwi Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 Jan 2022 10:37:42 -0500

Tech Support
Test

Name

Chiranjiwi
Kumar

E-mail

[email-masked]

Phone Number

(110018) 9944215802

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New ashok nagar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gi technology Pvt

Technical Support

23k

Previous Employer 1

Sutherland global services

Consultant

17k

Previous Employer 2

All Sec technologies

Technical
Support

14k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Clear cache and cookies.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Bluetooth open the Bluetooth setting.

What according to
you makes you a good candidate for customer service or technical support
job?

Providing timely, attentive, upbeat service to a customer.

On a scale of 1 - 5 please rate your fluency in
spoken English

4