Subject: Arabic Language Test - Issam Tantori
From: Issam Tantori <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Jan 2022 03:18:18 -0500

| | Foreign Language Screening Test

Name | Issam Tantori     /  (+91) 9971347139    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello dear customer,

Thank you for contacting us.

We apologize for the inconvenience caused to you.

Please provide us with address information so that we can update it.
Thank you for contacting us.

your friends
Support Team.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello dear customer,

Thank you for contacting us.

We apologize for the inconvenience caused to you.  This is not the experience we wish our customers to have when shopping with us.

We have submitted your request to our relevant department, knowing that our team will contact you to help you solve the problem as soon as possible.

We ask that you allow us to work on the required.

We appreciate your time.

your friends,
Support Team.

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