Subject: Tech Support Candidate - Jasvendra singh Jasvendra
From: Jasvendra singh Jasvendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Jan 2022 00:49:05 -0500

| | Tech Support Test

Name | Jasvendra singh Jasvendra
E-mail | [email-masked]
Phone Number | (246734) 7536002311
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Ruderpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Refresh the page
2.make sure JavaScript is enabled
3.make sure cookies are enabled
4.clear your cach and cookies
5.make sure your web browser is upto date
6.restart your web browser
7.try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.steps  connect to  Bluetooth speaker
2.put tha speaker pairing mode
3.switch on blutooth on mobile
4.wait for the phone  connect
5.connect and play music

What according to you makes you a good candidate for customer service or technical support job? | A technical support representative is focused on resolving the issue is quickly as possible technical support rest listen to symtoms try to reproduce the issue and quickly provide the solution to the issue
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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