Subject: Tech Support Candidate - Shrawan Kumar Kannaujiya
From: Shrawan Kumar Kannaujiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Jan 2022 09:33:25 -0500

Tech Support
Test

Name

Shrawan
Kumar Kannaujiya

E-mail

[email-masked]

Phone Number

(122010) 9205842088

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurgaone

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware -
Basic
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Pos world

Sr engineer

31

27000

Previous
Employer 1

Pos Solution

Service engineer

15

23000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Enternet issue and website  not working

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Yes

What according to
you makes you a good candidate for customer service or technical support
job?

Yes

On a scale of 1 - 5 please rate your
fluency in spoken English

4