Subject: Tech Support Candidate - Sachin Bhati
From: Sachin Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 Jan 2022 22:31:12 -0500

Tech Support
Test

Name

Sachin
Bhati

E-mail

[email-masked]

Phone Number

(110084) 9958160762

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

VIVOMOBILEINDIAPVTLT

Engineer 2

14th January
2022

33000

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I'll check for internet connectivity,

Than cross check the address, I'm searching ,has no error,

Refresh cache memory of the browser,

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on both the devices' Blutooth

Go to Blutooth setting in Phone settings,

Search the device name which you are connecting with,

Tap on the device name to stabilise connection between them,

Speaker will confirm that the device is connected to it.

What
according to you makes you a good candidate for customer service or technical
support job?

I like to help people, and love to learn
computers

On a scale of 1 - 5 please rate your fluency in
spoken English

4